Oh those wacky agents…

Customer this morning was having issues logging onto our website and was getting extremely frustrated. I look up her account and I find out she’s not registered. Agent: Well I tried to register, but it won’t let me click on any of the fields! [...]

My sounds for today- GRRRRRR!!!!!!!!!!! ARGHHHHHHHH!!!!!!!!!! UGH!!!!!!!!!!!!!!!!! OUCH!!!!!!!!!!!!! HOLY FREAKING HELL!!!!!!!!!!!!!!!! (okay, I feel slightly better now)

What do you do when someone taunts you about moving to Texas by placing a big Dubya doll on your desk? You put it in drag! This wasn't the original outfit that I wanted to 'doll' him up in, but with his massively big head and odd body, I had to [...]

In other words, they’ve no idea.

...COLD AIR LIKELY TO MOVE INTO THE PACIFIC NORTHWEST THIS COMING WEEK... A COLD LOW PRESSURE SYSTEM IS EXPECTED TO MOVE SOUTH INTO THE PACIFIC NORTHWEST THIS COMING WEEK...BRINGING COLDER THAN NORMAL TEMPERATURES AND THE POSSIBILITY FOR LOW [...]

Cali customer "I'm calling to pay my bill." Me: "Ma'am, I see you have the old product, you know you can return it and not owe... unless you wanted to upgrade it... but now would be the time to end the lease if you wanted to." Her: "No, I use it [...]

Happy President's Day everyone. I hate all of you who don't work today. :)

Heart pills and Tylenol; feeling better shall resume in no time!

Mmmm... bought a new ergo keyboard, it's like sugary heaven for my hands! I love this keyboard so much that I'm going to take it behind a middle school and get it pregnant!

I am testing out my keyboard to see if it working correctly with what I am trying to do. A little ergo friendly I suppose... Since I don't want to get another work station before I move to Texas- using my laptop stand for my desktop PC will have to [...]